Shipping Policy

1. Shipping Locations

We currently ship across most locations in India. Delivery availability may vary depending on courier service coverage and pin codes.

2. Order Processing Time

Orders are typically processed within 1–3 business days after confirmation. During high-demand periods, sales, or holidays, processing times may be longer.

3. Delivery Timeline

Estimated delivery times:

• Metro cities: 2–5 business days
• Other cities and towns: 4–8 business days
• Remote locations: 6–12 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout. We may offer free shipping promotions from time to time.

5. Cash on Delivery (COD)

Cash on Delivery is available for select pin codes. Availability will be shown during checkout.

6. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to track your delivery status.

7. Delayed or Lost Shipments

If your shipment is delayed or appears lost, please contact our support team. We will coordinate with the courier partner to resolve the issue.

8. Incorrect Address

Please ensure that your shipping address is accurate. Liwaas is not responsible for delivery failures due to incorrect or incomplete address details.

9. Damaged Packages

If your package arrives damaged, please notify us within 48 hours of delivery with supporting photos so we can assist you.

10. Contact Us