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We’re here to help. Get in touch with Liwaas.

Customer Support

Have questions about your order, shipping, returns, or products? Our support team usually responds within 24–48 business hours.

Get in Touch

You can reach out to us using any of the contact methods below. We typically respond within 24–48 business hours.

Email Support

Email: business.liwaas@gmail.com

For order queries, returns, refunds, and general support.

Phone Support

Phone:8348381252

Monday to Saturday, 10:00 AM – 6:00 PM IST.

Business Address

Address:Memari, Burdwan, 713146, India

Registered business location.

Social Media

Instagram: @liwaas

DM us for quick responses.

Support Hours

  • Monday to Saturday: 10:00 AM – 6:00 PM IST
  • Sundays & Public Holidays: Closed

For faster support, please include your Order ID in all communications.

Quick Links

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Privacy Policy

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Support Center

Get help with your orders

Terms & Conditions

Read our terms of service

Return Policy

Easy returns and exchanges

Send Us a Message

Have a question or feedback? We'd love to hear from you.

Find Us

Liwaas Flagship Store

Memari, Burdwan, 7131461

Mon-Fri: 9:00 AM - 8:00 PM
Sat-Sun: 10:00 AM - 6:00 PM
8348381252

Frequently Asked Questions

We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Free shipping is available on orders over ₹599.
We accept returns within 14 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached.
Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.
You can reach us via email at business.liwaas@gmail.com, phone at +91 8348381252, or through our live chat feature on the website.
Yes, we have detailed size guides for all our products. You can find the size guide on each product page or in our help section.
Have query? Chat on WhatsApp